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Client Feedback

5.0

Based on 98 reviews

The best service for both my House and Car loans!I can’t thank Bree from Broad Finance enough for the exceptional service they provided in securing both my home loan and car loan. From the beginning, they were professional, responsive, and genuinely focused on finding the best solutions for me.For my home loan, Bree and Malynda walked me through every step of the process, explaining my options and helping me understand what would work best for my financial situation. They made a potentially overwhelming process so much easier and found me a great rate with favorable terms.When I needed a car loan for a brand new ford Everest, Malynda stepped up quickly identifying a loan that suited my needs and budget. The entire process was smooth and stress-free, and they handled all the details with great care.I highly recommend Broad Finance to anyone looking for reliable, expert assistance with loans. Whether it’s for a home or a car, they are the go-to person for getting the best deals and making the whole experience effortless.

Cameron Eastwood

12:59 09 Nov 24

My experience with Broad Finance was exceptional. My loan was approved almost instantly with no hassles. Our broker Malynda’s communication was fantastic. I wouldn’t recommend anyone else to deal with my loans.

Charlotte McKendrick

12:54 09 Nov 24

Malynda and Broad Finance have been nothing short of amazing! We’ve done multiple deals thru them now and I’m really not too sure I want to go anywhere else. They just “get it”. Also super friendly customer service which is lacking in so many businesses today. Thankyou again!

Rob Mandanici

08:46 05 Nov 24

Great people.

Robert Griffin

11:08 18 Oct 24

Excellent service. Malynda was amazing. Thank you 👍🏼

Jason Conci

11:04 18 Oct 24

Our experience with Malynda at broad finance has been nothing but seemless from start to finish. All the way from Victoria!

Rhee Carr

08:15 27 Sep 24

Bree at Broad Finance was quick, responsive, took the time to explain all my options multiple times, got creative and has been a pleasure to deal with. Not to mention secured us a great rate. Will use this service again, and highly recommend!

Rebecca Burton

05:59 27 Sep 24

I recently purchased a new Ford Everest, and I couldn't be happier with the experience! Carina was fantastic to work with—she secured me a very low interest rate in a timely manner and demonstrated exceptional professionalism and transparency throughout the process. Thank you, Carina, for making this such a smooth experience!Josh.G

Josh Gordon

03:23 19 Sep 24

100% 5 star service. The team is amazing to deal with and make it very easy to apply for a loan .Thanks heaps :)

Lucy Riordan

00:40 05 Sep 24

Awesome service!

Rohan Kok

07:53 04 Aug 24

Broad finance have been absolutely amazing to help refinance my home loan. Bree and the team compared and tailored my situation perfectly.Quick, reliable and very professional.

Quintin Dowler (Q)

06:56 02 Aug 24

Nikayla O'Connor

06:39 02 Aug 24

Malynda went above and beyond to help me with my finance. Answering questions and helping me after hours, answering silly questions, reassuring me with all the information I needed and always providing a 10/10 service! Thank you so much Malynda, your professionalism and knowledge has been a delight to deal with and I will be back!

Reney Hutchins

01:32 30 Jul 24

Wonderful experience with BREE DAWES from Broad Finance. She is very personal and responsible. Make our home loan so easy. Thank you Bree once again!!!

Simranjeet Singh Dullat

06:02 20 Jun 24

We worked with Malynda to finance a new car for one of our employees - and she was awesome to deal with! She is responsive, with communication so we always knew what was happening and she operates quickly. Even the salesman commented on how good she was!

Mandi Davies

01:43 14 Jun 24

Personal service that ready understood our needs and worked though lots of options until we found the perfect solutionThanks Bree great result for us !!!

Ryan Robertson

09:33 11 Jun 24

This is the second time I have used Broad Finance. My broker Clare was very helpful, knowledgeable, and constantly kept us in the loop with what was going on and was proactive in chasing our loan through every step of the process. Thanks again Clare.

Agni Indriana

00:11 17 May 24

Our experience on refinancing our mortgage was made a dream with Clare and Bree! We have a different type set up with our incomes and Clare was great at finding the best rate for us. The communication was open and she was more than happy to answer any of mine or my husbands question. Highly recommend!

abbie mcquinn

09:29 22 Apr 24

Clare was exceptional to work with! I had zero clue about purchasing a home and she metaphorically held my hand the whole way, and answered alllllll of the questions I had that were within her remit. She was timely, efficient, knowledgeable and always approachable. Thank you for your help, guidance and efforts!

Laura Munslow

06:26 15 Apr 24

Great experience, nothing too much of a problem for Malynda

Robert Morris

20:04 25 Mar 24

We’ve had Bree help us twice with buying homes and securing the loans for us now and we couldn’t feel more confident in her abilities and knowledge throughout this otherwise stressful process. She put us at ease, answered all our questions and kept us in the loop every step of the way. We’ll never use anyone else 😊

Sarah Day

10:44 01 Mar 24

Amazing service and attention to detail. Easy communication and always happy to answer and questions and working to get the best outcome for the client. Would recommend highly. Thank you Broad Finance.

Trinity Johns

01:45 28 Feb 24

Incredible experience with the team! My new house is full of beautiful new furniture!!

josh nyhuis

22:50 21 Feb 24

Super helpful and friendly service. Takes the time out to explain and is happy to answer any questions at anytime. Look forward to continuing working with Broad Finance.

Bradley Stewart

06:40 07 Feb 24

Wow!!! Just WOW... Malynda Nichols has come up with the goods AGAIN.. stress free finance.. Highly recommend Broad Finance and the team especially Malynda!

Jamie Nichols

04:50 07 Feb 24

Huge thanks to Malynda for sorting out the finance for my new Toyota Land Cruiser work ute! She made everything easy and stress-free. If you need finance help, she's the one to go to!

Jake Waddo

03:18 07 Feb 24

lovley people to deal with and extrenmly helpful when in need of assitance

Thalia Wilkinson

10:35 01 Feb 24

Amazing experience with Malynda - considering I find financial talk daunting, Malynda made it comfortable and such a smooth experience with prompt communication and guidance throughout.Thank you :)

Kate Robertson

04:18 12 Jan 24

Bree was amazing!!! Kept me updated on the whole process and I never had to worry/stress about anything. Would highly recommend to anyone to speak with her for getting a loan. Thanks Bree! Xx

Alicia Wills

03:47 11 Jan 24

Carina was a huge help for us, always contactable, kept us update and nothing was ever an issue. Carina got us exactly what we were hoping for. Thanks Carina and Broad Finance, we will be staying in touch for next time!!

Luke McKay

06:39 03 Jan 24

Dejan Pravdic

01:44 29 Dec 23

Absolutely amazing service. I deal with finance people on a regular basis and can confirm Malynda is absolutely top of the tree. She is efficient, friendly and says what she will do and follows through. Would HIGHLY recommend.

Dan Bolton

06:22 07 Dec 23

Good not speak highly enough of the team at Broad Finance.I use them for all my personal and business needs. They are quick and get the job done with next to NO hassle or back and fourth.

Scott Doran

02:52 01 Dec 23

I had an exceptional experience with Bree and Malynda. Their professionalism and expertise stood out throughout the process. Clear communication, prompt responses, and a deep understanding of financial matters made working with them a breeze. I highly recommend their services for anyone seeking a reliable and knowledgeable finance partner. A solid five-star experience.

joanna sutherland

05:40 12 Nov 23

My experience with broad finance was amazing! All of the girls were super helpful and made refinancing my home loan so easy. Clare was so quick and responsive to my questions. She gave me clear options and got the whole process done very fast. Malynda and Bree were so helpful too when Clare wasn’t available. I’d highly recommend this team for anyone’s finance needs.

Ashley

01:35 09 Oct 23

Nathan McManus

01:18 26 Sep 23

Malynda was fantastic from start to finish and great at communicating the process.

Nadia Pirintzis

02:16 18 Sep 23

Friendly and knowledgeable service. In comparison to others Clare goes beyond trying to secure the best loan. Thank you so much, I won’t stop recommending you.

Jade Blue

23:04 15 Jul 23

Always there to help in all my needsBeing home loan and personal loanCan always count on them 😊

Erin Gonzalvo

03:44 08 Jun 23

Bree and Malynda made the buying process very easy for me when the time came to buy another car.These ladies deserve a special mention. TEN STARS is what I would like to give!!!!Transaction process, communication, and knowledge all in one outstanding service.Thank you Malynda and Bree. Working with you is a pleasure!!!

Dimitra Ioannatou

01:24 01 Jun 23

Could not recommend Broad Finance enough! Thank you so much Malynda and Bree for allowing me to buy my brand new car!

Jorja Parker

06:12 31 May 23

Bree and the team at broad finance are a dream to work with. We have used them on multiple occasions, with every transaction being a seamless experience. The thing we love most about Broad finance is that they are a one stop finance shop. From our business vehicle loans to our most recent home loan, they do the lot…. And they are absolute legends. Keep up the great work team and we look forward to working together for many years to come.

Amy Lee

06:02 30 Apr 23

I recently used Broad Finance for an investment property purchase, and in the past have used them twice to finance a work truck and refinance my home loan. Each time they made the process easy, straightforward and hassle free. You know you’re in good hands when dealing with the Broad team, I would never go anywhere else! Highly recommend

Benjamin Dawes

02:59 25 Apr 23

I have recently bought my first house thanks to the amazing staff and Broad Finance. Especially Clare Houlihan, I can’t thank her enough for all her efforts and long hours helping me secure the finance I needed to make my dream a reality. Her professionalism and easily understood lingo made it all so much easier to understand through the whole processIf you’re looking to buy your first home or any other investment opportunities, contact Clare, she will be happy to help you.

Julia Moloney

02:40 25 Apr 23

Good to talk to, very helpful and couldn’t recommend enoughThis is what they’ve helped me achieve so far

Coaden Nelson

09:56 09 Mar 23

Carina was amazing through the whole process of purchasing my first home❤️ Highly recommend and couldn’t thank her enough!

lucilee Iles

02:59 08 Feb 23

We used the broad team to purchase our latest member to the family our beautiful car Black Betty she’s an absolute beauty. Thanks again for all the help and support through this process everyone was so friendly answered all our questions and communication was great.we are so grateful thanks again 🥰

Melissa Neilson

10:31 02 Feb 23

Malynda made the process of refinancing my car an absolute breeze. She was sure to find me the best deal and rate and handled everything for me.The transaction was smooth and easy! I would recommend Malynda at Broad finance for all your financial needs 👏

Alysha Nichols

01:02 27 Jan 23

Broad Finance is by far the easiest finance company I have ever worked with. They've helped me buy multiple properties in challenging and competitive markets, and most recently Bree Dawes on their auto finance team helped me find a great deal for my new car, over 1% lower than any dealer. Broad Finance is always my first stop anytime I'm planning a purchase and I'd highly recommend them to anyone else exploring the markets or planning a big purchase. Quick, clear, helpful and easy to follow from start to finish. They made it so easy and had me in my new car in less than a week! Save time, save money, and remove the stress, with Broad Finance.

Nick Warren

01:00 24 Oct 22

Broad Finance were a pleasure to do business with. I chose financing with Broad for a recent Boat purchase as they provided me the most competitive interest rate after comparing with other lenders. The fees and charges are also fair and reasonable. Bree Dawes was a pleasure to deal with and made the process easy.

Skye Kutos

04:23 29 Sep 22

This is our second time going through Broad for business equipment finance and just like before, the process has been so smooth and stress free. We will definitely go through Bree for any future Finance. Thanks again Bree, you're a star.

Kaylie Swart

20:44 25 Aug 22

I’ve had the pleasure to work with Neena for the second time now. I have improved my financial position after having had changes since our last settlement 7 years ago.I must say she knows the banks well and she knows what will work for me in the current and future market.Thanks a million Neena and I’d be happy to recommend you to my friends and family.

karl merema

06:48 02 Jul 22

We loved working with Kymberly! She made everything easy and understandable, and took a lot of the stress out of the process of refinancing. Would highly recommend.

Ella Bucovaz

00:44 20 Jun 22

Amazing service from Bree, made a complex sale easy, I will be using again and highly recommend!

Joe Mack

21:19 15 Jun 22

Bree was brilliant - she put in so much time and effort to ensure we got the best outcome, kept us informed at every step. She is so knowledgeable, patient and helpful from start to finish. She is the best broker, Thank you Bree :)

Agni Yoga

20:15 31 May 22

Bree from (Broad Finance) has very good customer service! Definitely would recommend using her if you’re looking for finance in the future!

Tyson Fievez

00:40 18 May 22

Kymberly was an absolute pleasure to deal with, such a hardworking and dedicated broker. Unfortunately our experience was not smooth sailing with our bank, but thanks to Kymberly's perseverance and advocacy we got there in the end. She is one serious Hustler. Thank you Kym!

Zac & Shirene Griffiths

04:22 28 Apr 22

Kymberly Rowles is the most efficient, professional and caring Mortgage Broker I've ever dealt with. My husband and I were selling 2 investments as well as purchasing a property at the same time, which was extremely stressful managing 3 sales at one. Kymberly was there to answer any question I had and provided the appropriate advice and guidance to keep all 3 sales moving. She contacted numerous parties on my behalf (real estates, conveyancers, lawyers) and made everything happen in a timely manner. She is extremely professional and made the process seamless. You really cannot ask for more from her as she's super proactive and goes above and beyond any Mortgage Broker I've dealt with in the past. Her care doesn't end at settlement, Kymberly also follow ups after settlement checking to see everything is correct and ok. I highly recommend Broad Finance and Kymberly Rowles specifically. I don't know what I would have done without her assistance - thanks Kymberly!

Marianne Tsohalis

23:08 06 Mar 22

Bree from Broad Finance has made the process of financing a car extremely easy and a pleasent experience. Bree's knowledge of all of the lenders policies enable her to get finance approved on scenarios which are not straight forward/ easy while still making it easy for me.Within a year I've financed two vehicles through Bree and Broad finance and both experiences were great.I recommend anyone looking for finance to contact Bree and Broad Finance !

Bevan Weerasinghe

22:51 03 Mar 22

Erin Gonzalvo

04:05 03 Mar 22

Kathy Souter

19:46 25 Feb 22

Kymberly is an absolute gem. She went above and beyond to make sure we were getting the best financing possible and explored lots of options - even given our complicated situation. The best and a true pro at her job!

Monique McCullough

03:08 22 Feb 22

We cannot recommend Kimberley highly enough. 10/10 in every aspect of the process of getting our home loan sorted. Professional, great communication, attention to detail... the list goes on. We will recommend her to all our friends and family. Thank you for making our dreams come true!

Lyndal Dew-Perkins

22:45 19 Feb 22

Kym is hands down the best mortgage broker I’ve ever worked with and someone I recommended her to all my family and friends. Fast, patient and always willing to clearly explain the complex numbers or concepts of a purchase or refinance. In the past, with other brokers often we were on different wave lengths, either me chasing them for estimates or they chasing us to go with a certain lender. But with Kym, you really feel that you have someone in your corner with your best interests at heart. Additionally in my recent purchase of a home, my conveyancer also commented she was the best broker he’s worked with which also speaks volumes. Highly recommend, Kym!

Adair Robins

02:31 08 Nov 21

My wife and I recently refinanced using Carina from Broad finance. Carina listened to what we were trying to achieve and had excellent advice and knowledge to assist us. Her dedication to helping us was fantastic. We can highly recommend Carina at Broad and will certainly be calling upon her in the future.

Clinton Morell

11:27 12 Oct 21

Carina was fantastic. We had tried several Finance companies to try and refinance with out much success. We approached Carina and she went above and beyond for us, nothing was a problem. I would recommend Carina and Broad Finance to friends and family.

Des Gray

08:00 07 Oct 21

Very professional, prompt responses, give whatever time it takes to insure the right sufficient bank / service for your needs.

AMELIA JOSEPH

09:39 04 Oct 21

We have recently purchased our first home. We had an excellent experience dealing with Kimberly Rowles at Broad Finance. Kim was always there to answer our questions and ensured that our needs were appropriately met. We would recommend Kim and Broad Finance to anyone looking for an easy, seamless, respectful, and honest mortgage broker. Thank you Kim for making our first home dreams come true.

Peter Mahoney

06:46 03 Oct 21

Kymberly helped me with a loan for my unit recently, she was very patient (provided me with at least 10 different loan options as I kept changing my mind) nothing was a hassle, she was quick with responses and talked me through anything I didn't understand and offered great advice. I will without a doubt be using her again for any future loans! Thanks Kymberly for all you did in helping me.

Vicki Watson

00:25 01 Oct 21

Could not have done it without Bree and her team. Literally such a smooth process, they handled everything. I am beyond grateful to Broad Finance. Thanks for starting the process to our first home!!

T G

06:42 20 Sep 21

It has been an absoulatly pleasure dealing with Kymberly.She has been clear, open and honest as she took us through every stage of the process. We apprectiate the time she took to clearly communicate with us and her understanding when we were asking a million questions. We couldnt recommend her more highly. Thank you Kymberly

Sarah Chapman

12:32 19 Aug 21

Have and Would recommend Broad Finance to anyone in the market for loan advice or products.I was lucky enough to get Bree Daws as my mortgage broker and she could not have made the house purchasing process any more effortless for me. Super easy to contact and always had the answers for all questions I thought to ask.

Kale Cervai

02:34 19 Aug 21

Bree was great to deal with made the car buying experience so easy

Timothy Montague

10:30 18 Aug 21

Bree and the Broad Finance team were so helpful with everything. It was my first loan and they made the process really simple and went over and above to answer all my questions. Thankyou!

Grace Kulbe

07:05 18 Aug 21

Bree and the team at Broad Finance are second to none. They are extremely diligent in working with you, they are committed to getting you the best deal and they are all round just wonderful people, couldn't recommend them enough to anyone wanting finance. Fabulous team.

Donna Alexander

05:00 18 Aug 21

Starting a new venture is never an easy task, either is obtaining finance. Bree and the Broad Finance team were sensational and left no stone unturned - exploring every possible option to ensure we obtained the best deal possible. We certainly cannot recommend Broad Finance highly enough. If you are looking for someone who will look after you, keep you informed and look out for your best interests - CALL BREE!!

Brennan Poulton

04:32 18 Aug 21

Bree at Broad Finance made the process of buying my first home practically stress free. She went above and beyond to ensure that everything was taken care of in a timely manner and to the highest quality standard. I am beyond grateful for Bree's guidance and highly recommend the company.

Patrice McCarthy

03:51 18 Aug 21

We recently used Bree & her wonderful team at Broad Finance to help us to finance a new business venture… I cannot recommend Broad Finance enough, their service as a whole is nothing short of first class!!From start to completion of the loan process, Bree’s communication was impeccable, her knowledge regarding lenders is exceptional & her friendly fun can-do nature was a breath of fresh air to the process. You have clients for life here & we recommend Broad Finance to all of our family & friends!

Lindsay Pongraz

01:29 18 Aug 21

Rochelle Earnshaw

00:56 18 Aug 21

Bree recently helped me with both my car loan and home loan. She went above and beyond in both cases and made the process stress free from our end. We were more than happy with her honest and approachable service. Highly recommend! Thanks Broad!

Tara Gathercole

10:07 17 Feb 21

Bree Dawes in incredible! It's so lovely working with Bree, she provides so much information and really answers all my questions. I feel at ease when speaking with Bree, would highly recommend!

Rebecca Cunningham

06:31 17 Feb 21

I cannot recommend Bree Dawes more highly, Bree is personable and has an incredible down-to-earth approach. If you are looking for a Broker, then I highly recommend Bree.

Hamish Sutton-Ryan

06:29 17 Feb 21

I've never purchased a car privately, but Bree made the whole process so easy. I spoke with 3 other brokers and Bree found the cheapest rate with repayments $100 cheaper than anyone else. Furthermore, after the seller accepted my offer she made contact and requested the documents she needed. The seller was much more comfortable providing her with those personal documents rather than passing them onto me. She went above and beyond to ensure that settlement went through seamlessly.

Francis Morello

20:46 06 Nov 20

Exceptional service by the BROAD team! As a business operator with limited time on my hands it was a relief to work with such a professional team that took care of everything! This was my first time using Bree and her team but it certainly won’t be the last.Would highly recommend!

Fabian Devereux

11:05 23 Sep 20

I cannot speak more highly of Bree at Broad Finance!I had been to 3 dealer finance companies for my new car and was almost going to give up on it after seeing the rates offered.I reached out to Bree at Broad Finance and she got back to me within the day with a rate that saved me $600 per month on what i was quoted at another broker.100% get your finance through them.. she will look after you like family!You have a life long customer here.

Brendan S

00:50 17 Sep 20

I have no hesitation in recommending Broad Finance. Bree was sensational and made the process of buying my new car a Breeze! Even when faced with a late hiccup with one of the lenders Bree was able to navigate the issue with ease and made it a non issue. Thank you so much Bree!

Chris Spence

23:55 07 Sep 20

Love these guys! Broad Finance provides exemplary service to my clients, and recently helped purchase a very special vehicle for myself. Bree and the team deliver a seamless finance service that also delivers a great customer experience. The research, the explanations, the implementation and the communication was efficient, timely, and exceptional. Thank you Bree and the team.

Gerri Scott

23:07 13 Aug 20

Bree from Broad Finance is amazing, she was very professional throughout the whole finance process. She was able to help me get my dream car and worked 24/7 to make it happen. Highly recommended for all your finance needs. Thank you

Aaron Fletcher

03:31 17 Jul 20

Bree from Broad Finance has been absolutely amazing. She has made the entire loan process so easy with no stress! Very professional and knowledgeable in the field. She was always prompt with her communication and no questions seemed silly to ask. Thank you Bree for all your help, we definately will be coming to use for all future financial help.

kasey hughes

10:16 04 Jun 20

Bree was so efficient with her information, Bree provided me with great choices, kept me up to date with the progress of my refinance process, she was absolutely fabulous & so easy to deal with.I would definitely highly recommend her services to everyone.Bree got me such a better rate.

Kate Gathercole

23:47 01 Apr 20

We are so happy with the prompt, efficient and professional service from Bree Dawes of Broad Finance. We have used Broad Finance for all of our refinancing needs over the last 10 years and the team have always been really helpful and have provided us with good, solid options for our needs.

Vicki Hobbs

02:17 13 Mar 20

Bree is absolutely amazing!! Words cannot express just how amazing she is. So helpful, friendly and professional. You will not find anyone better than Bree to assist you with your financial goals. I am so grateful to Bree in helping with my financial needs. Do yourself a favour and get in touch with Bree, so she can help you too.

Tanya Brimblecombe

01:38 12 Feb 20

I used broad finance to purchase my new yacht . Bree and the team were amazing . Would highly recommend them to family and friends

Grace Mckay

08:58 04 Feb 20

Jay Orlovsky

00:23 20 Jan 20

My partner and i used broad finance to purchase our first home. Neena and the team were very professional with great industry knowledge. We got a fantastic rate on our home loan and couldn't be happier. Would highly recommend them to family and friends.

Tom Roberts

23:00 09 Dec 19

I have used Broad Finance for many years and its always been a positive experience. They are so helpful and knowledgeable offering recommendations, suggestions, alternatives and solutions to the complexities of financing . Highly recommended by this long time customer.

pamela Smith

22:36 06 Dec 19

Carina Porter

02:58 06 Dec 19

Bree, Carina and the team at Broad Finance are amazing!!We're on the journey to buying our first home - and I'd wager by this point we have become quite annoying customers! Nevertheless, Carina and Bree have always been super attentive to our needs and ever willing to follow things up for us whenever we have a question to ask.Certainly feel like we're in the best hands and have the utmost confidence we'll eventually find ourselves the best possible deal. Highly recommend!

Michael Ware

02:34 06 Dec 19

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